Please read the following carefully and if you have any questions, please don't hesitate to call us.
Shipping, Postage & Packing Charges
Most orders placed by 1pm will be dispatched that day, if it's a weekday, on a FREE next working day delivery service.
Some smaller items may be sent on a FREE Royal Mail First or Second class service. If you especially need something urgently, please call us before ordering on either number below to ascertain which service we use for your intended purchase.
Please call us on 0113 389 4848 for a quotation.
Orders placed on a weekend or bank holiday will be dispatched on the next working day.
*Free delivery exclusion zones
Applies to most of mainland UK but NOT to the following postcodes and areas, so please contact us BEFORE placing any orders, for a quotation for delivery costs: AB31 - 38, AB40 - 56, IV, KW, PA20 - 38, PA41 - 49, PA60 - 78, PH4 - 44, PH49 - 50, HS, KA27 - 28, ZE, Northern Ireland, Isle of Man, Scilly Isles, Channel Islands, Isle of Wight, Republic of Ireland.
Delivery shall be made to the delivery address supplied by you at the time of ordering. Whilst we endeavour to deliver within the times specified, any times quoted for delivery are approximate only, we shall not be liable for any delay in delivery of the goods, however caused. Risk of damage to or loss of the goods passes to you at the time of delivery to the specified delivery address.
★ ★ ★ ★ ★ "Excellent, speedy delivery."James – 15/03/2020
★ ★ ★ ★ ★ "Highly recommend very fast delivery top notch service."Ralph – 19/09/2019
★ ★ ★ ★ ★ "Straight forward and easy to use, good selection, good prices, fast delivery."John – 03/04/2023
★ ★ ★ ★ ★ "Very punctual & satisfactory delivery."rhona Payne – 31/05/2024
★ ★ ★ ★ ★ "Excellent customer service and delivery of goods I would highly recommend."Christine Neale – 04/03/2023
★ ★ ★ ★ ★ "Arrived on time and well packaged 10/10"Brian Hall – 10/11/2022
★ ★ ★ ★ ★ "Only suggestion for improvement would be include the expected delivery date on the confirmation email. Mine arrived next day though so no problem."Joe H – 18/01/2022
★ ★ ★ ★ ★ "Thoughtful help from Sue to clarify my order and postage. "Charles Hill – 17/10/2023
★ ★ ★ ★ ★ "If I could rate this company out of 10 I would rate them a billion stars out of 10! "alkhaliltrading – 20/07/2024
★ ★ ★ ★ ★ "Purchased an upright piano cover and dolly from phoenixsupplies. The did not disappoint. High quality through and through at a reasonable price. "Jaegar Findlay – 05/08/2022